Service - ADS customers have access to comprehensive customer and technical support, available Monday through Friday, 8 a.m. to 6 p.m. Hawaii Standard Time.   ADS's attention to detail and full project responsibility greatly improves overall client satisfaction levels.

Security - We are acutely aware of the need for document, data and human security in this industry. Furthermore, we have a profound understanding of the importance of our client's data and thus we maintain strict security in a variety of areas. In addition to having mirrored systems that back up 24-hours a day in 2 separate buildings. Complete system backups are performed once a month and kept off-site. ADS provides emergency re-creation of data, if necessary.

• All personnel are bonded and are required to read and sign an "Employee Confidentiality Agreement" and a "Drug-Free Workplace Statement".
• The exits from the processing rooms are visible to supervisors.
• Computer systems are password protected and levels of access are determined by job position.

Scale - ADS services are flexible and can be adapted to the changing needs of your business.  Our scalability enables seamless, on demand modifications in volume or service options – and reduces delays associated with project modifications or seasonal fluctuations.

Savings - With ADS your business benefits from lower expenditure and personnel costs associated with purchasing and maintaining the capability to convert data into information. When evaluating the total cost of the in house option, a complete cost evaluation should include:

• Employee compensation
• Management compensation
• Benefits
• Payroll taxes
• Turnover costs such as recruitment and training
• Office space
• Utilities
• Desks and office furniture
• Hardware and software acquisition costs
• Hardware and software maintenance and support costs
• Miscellaneous costs such as office supplies, telephone, payroll processing, etc.
• Costs of inaccurate data entry
• Costs of time delays due to inadequate staff

In addition to dollars and cents, there are also strategic advantages to let ADS help you:

• Allows your company to focus on its core business
• Free company resources for better uses
• Improve employee satisfaction by creating higher value added positions
• Move difficult to manage functions to an industry expert
• Contract out the risks, hassles and headaches
• Scalable solution to handle seasonality or increasing/decreasing volumes
• Higher accuracy and faster turnaround
• Use faster deployment and turnaround time as a competitive advantage

There are many factors that differentiate ADS from other providers.  Some of which include:

• We spend time with our clients learning both the project requirements and general information needed for an efficient evaluation.  This directly aids the evaluation process for both parties.
• ADS employs the latest technologies and versions in both hardware and software
• Clients can have access to a complete spectrum of data input services in days rather than weeks or months
• ADS offers scalability. Our solutions can meet client needs rapidly and seamlessly.
• ADS only hires the fastest and most accurate data entry operators.  Data entry operators must pass a demanding standard to become an employee of ADS.